I am in a quandary. Whether you have tried our soaps or not, I would really like your opinion about this topic. Warning: this blog is long. I like to be wordy. If you want to skim, at least please read the paragraphs with *s.
As you may know, we are still relatively new to the business. We are growing quickly as a result of our wonderful customers who are loving our soaps. Yah! I'm convinced that it's the fresh, raw goat's milk that is truly the key to our soaps' success. We are very proud of our product and what it stands for.
However, as we grow in popularity, more and more people are enjoying our soaps and more and more people are offering their requests for ingredients, scents, and products--which I LOVE by the way, and have asked for. Originally, our business vision was to keep things the way we like them: all natural and as organic as possible. Of course there is such a personal preference when it comes to things like scents, textures, colors, and etc.... We wouldn't want to make ONLY what we like, as that would be ridiculous! For example, I love a highly exfoliating bar of soap and I love peppermint essential oil. My husband, Scott really dislikes both of those. He likes the sweeter scents and smoother textures. Would I only want to make one over the other? Of course not; we make both!
**Recently, we have had several very specific requests for certain scents that are only found in fragrance oils. As we aim to please the customer, we have responded by meeting those requests. Of course all of these soaps still have all the other high quality ingredients as usual: organic goat milk, organic oils and butters, and natural colorants/exfoliants. Also, I have researched to find the highest quality fragrance oils as possible and that are phthalate free. BUT, they are still a synthetic product. All of our products are clearly labeled and most of our products are still only using essential oils. Also, we don't ever mix essential and fragrance oils, but here's the part that is finally getting to my original question:
**The soaps with the fragrance oils are quickly becoming our best sellers! We only have 3 soaps currently (out of 20+) that use fragrance oils. Everyone who picks them up LOVES them. We have been getting more and more requests for different fragrance oil scents. This is taking us in a direction away from our original "all natural" goal. Part of me wants to jump on the band wagon and get many more fragrances that will sell like crazy, but part of me is bothered by this.
I personally don't like to use the fragrance oil soaps because some of them make my skin itch. We NEVER put fragrance oils in deodorants or body butters (products intended to soak into the skin) but research seems to indicate that although soap is a wash off product, still some components are absorbed through the skin. Maybe my skin is more sensitive than others, but it still bothers me to think that you may use our soap, have some sort of reaction to the fragrance oils like me, and think it's the soap as a whole and not realize it's the fragrance oil. Of course, many people have different allergies/reactions/aversions to all kinds of things including essential oils, liquid and solid oils, and even the gluten in the oatmeal used in some soaps. But if that is the case, you know who you are and as long as everything is clearly labeled, you can make appropriate choices. Fragrance oils are a propriety market and "secret" recipes are protected. So you really don't know what goes into them--thus what we're putting on our skin when we use them.
**So here are my questions that I would LOVE your opinions to:
-Would you like us to continue to offer choices: fragrance AND essential oils that are clearly marked?
-Does it offend you that we call ourselves "natural", yet offer a very few--and clearly marked--soaps with a tiny percentage of non-natural ingredients?
-Should we grow our fragrance oil selections to include more of the very wonderful and yummy scents that are made and that so many of you love?
Your opinions are VERY important to us. I am laying it out here in a very honest way, wondering what to do, and we would love your honest opinions.